Web Development Web Marketing Case Studies

DesignTalk

January 23rd, 2006

Design Talk screenshotHomeVisions is a brand of DMSI (Direct Marketing Services Inc.). If you are not familiar with HomeVisions, you might be familiar with some of DMSI’s other brands, including Montgomery Wards.

DesignTalk is a retail blog that strives to educate and add value on the topic of interior design and home decor. The blog is chock full of creative ideas and tips for home decorating organized in many ways, including by room and by application. The blog encourages you to ask a question which could be answered as a blog post, as well as posting a comment. The blog includes a newsletter and, of course, an RSS feed.

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Visit The Site: DesignTalk

Case Study: Carter Center

November 30th, 2005

Carter Center logo

  • 2500 new pages in the index
  • Blog strategy gains inbound links
  • Blogging a huge success
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Interactive Marketing: Reaching Customers in an On-Demand World

University of Wisconsin Executive Education - Integrated Customer Communications — Madison, WI

November 28th, 2005

Workshop by Stephan Spencer

Technology continues to revolutionize the sales and marketing efforts of firms worldwide. Businesses must either adapt or put themselves at risk. Companies and customers communicate and interact with each other in substantially different ways than 10 or even 5 years ago. Direct and interactive marketing are converging, financial metrics are increasingly mainstream, and customers expect channel “silos” to be broken down. Learn how to benefit from the new tools and thinking in managing customer relations to increase sales, improve strategies, and reach online and offline markets.

Search engine marketing

  • Make your site “search engine friendly”
  • Explore “Pay-per-click” search advertising
  • Analyze benchmarking, competitive intelligence and ROI
  • Identify trends in contextual, behavioral and local advertising

Create a buzz - viral marketing

  • Explore blogs, RSS feeds, forums, wikis and more
  • Harness “word of mouse” to enhance your brand
  • Discover the “sneezers” who will spread your viral message

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Tools For Less

November 21st, 2005

Tools For Less screenshotTools For Less, as the name implies, sells power tools and equipment at discount prices through their online catalog. The ecommerce site developed by Netconcepts is full-featured, with extensive functionality in the back-end administrative interface, and with a clean intuitive user experience for customers.

Among the additional out-of-the-ordinary features offered to customers is a Wish List capability which is integrated throughout the site and is as simple to use as the shopping cart itself.

The site is built search engine friendly, of course, with static looking URLs, unique keyword rich title tags, and more.

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Visit The Site: Tools For Less

Website builders now better by design

October 19th, 2005

Originally published in New Zealand Herald

Web design is more than just the design of a site. President of Netconcepts, Stephan Spencer told the New Zealand Herald that sites need to be designed with SEO in mind and where keywords, category listing, search engine optimization and navigation are essential ingredients, along with site support and monitoring services.

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Emerging Technologies: How Direct Marketers Can Capitalize on Innovations

DMA Annual Conference — Atlanta, GA

October 18th, 2005

Panel Moderated by Stephan Spencer

Is something missing in your marketing mix? New channels are opening doors to the increasingly, tech-savvy consumer. RSS feeds and alerts, blogging, mobile communications and “mapping and monitoring” online conversations are among the newest marketing tools available.

  • Understanding these new channels
  • Leveraging them for customer retention and acquisition
  • Building rapport with bloggers, and promote your products and company in the blogosphere
  • Personalizing the content in the RSS Feed to each subscriber
  • Tracking readership and response
  • Advertising on blogs and within RSS feeds
  • Podcasting (think: on-demand Internet pirate radio)
  • Distribution channels (RSS search engines, directories, Web-based aggregators, RSS news reader software)
  • Not just for bloggers and news sites — e-tailers embrace RSS as a channel

Moderators:
Stephan Spencer, Founder & President, Netconcepts
Marc Tramonte, Director of Integrated Marketing, Microsoft Corporation

Panelists:
Royal Farros, Chairman and CEO, MessageCast
Gard Gibson, Account Group Director,VML Inc.
Mark Goldstein, CEO, Loyalty Lab Inc.
Mark Grindeland, Co-founder, m-Qube
Dana Vandenheuvel, Director of Business Development, Pheedo
Debbie Weil, President, WordBiz

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Searching for Customers Searching for You

October 7th, 2005

by Netconcepts

Originally published in Multichannel Merchant

Ann Meyer, author for Multichannel Merchant, discusses the power of natural search over paid search listings. This article goes on to mention the importance of proper keyword usage and the need for scaleable optimization techniques.

Included in this article are quotes from Netconcepts’ VP of Client Services, Jody Hartwig. Jody shares her views on natural search and the best practices needed to succeed in today’s market.

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Alternative Marketing Case Study: What Happened When Etailers Dove into Blogs, Podcasting and RSS

Shop.org Annual Summit — Las Vegas, NV

September 13th, 2005

Panel Moderated by Stephan Spencer

See the results of actual trials and implementations of alternative marketing techniques used to drive online sales. Learn how online retailers eHobbies.com, Ice.com, and Steve Spangler Science have utilized alternative marketing tactics such as blogs and RSS feeds to expand their marketing reach and build customer loyalty. Panelists will share tips on executing a successful campaign, implementation costs, and how to measure the impact of these new marketing tactics. A must-attend session for retailers looking for alternatives to increasingly expensive online marketing tactics such as SEM. Retailers looking for alternatives to increasingly expensive online marketing tactics such as SEM must attend this session.

Moderator:
Stephan Spencer, President, Netconcepts

Speakers:
Pinny Gniwisch, EVP Marketing, Ice.com
Seth Greenberg, CEO, eHobbies
Steve Spangler, SteveSpanglerScience.com

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ShopperANSWERS

August 12th, 2005

ShopperANSWERS screenshotShopperANSWERS offers a retail marketing and measurement solution that helps retailers keep informed of shopper behavior at the moment of purchase across a wide variety of retail outlets. Their corporate website gives an insight into the minds of shoppers. The site isn’t just marketing fluff; it educates the visitor on such topics as observational research and intercept interviews.

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Visit The Site: ShoppersAnswers

Coverage of SES San Jose: Earning from Search & Contextual Ads

August 8th, 2005

by Stephan Spencer

Hello from sunny San Jose. I’m at the Search Engine Strategies conference - THE place to be if you care about search. I’m going to be blogging the sessions, so stay tuned over the next 4 days.

Here’s my first installment: a recap on the session I attended before lunch today on “Earning from Search & Contextual Ads”. Panelists were: Jason Calacanis, Co-Founder, Weblogs, Inc., Will Johnson, Yahoo! Search Marketing, Scott Meyer, President & CEO, About, Inc., Gokul Rajaram, Group Product Manager of Google AdSense, Google Inc. and Jen Slegg, Owner, JenSense.com.

Jen from JenSense.com started the panel off:
Jen started off by comparing and contrasting AdSense w/ Yahoo’s new YPN (Yahoo Publisher Network). Similarities include…
- very large pool of advertisers
- real time stats
- neither will tell you the revenue split
- can’t show both YPN and AdSense ads on the same page

Differences include…
with AdSense:
- 4 ads in smaller font
- international publishers ok
- offers additional tools & services
- more competition for higest paying
- multiple ad units per page
- “smart pricing” (CTR taken into account in pricing)

with YPN:
- 3 ads in a much larger font
- beta for US publishers
- only traditional ad units
- fewer publishers means less competition
- same ads on multiple units
- no smart pricing
- in future will be able to transfer your earnings to your advertising account

Many alternatives to AdSense and YPN:
- Kanoodle brightads: avg $0.35 earnings per click (EPC). 30,000 advertisers in network.
- Adsonar: thousands of advertisers
- Clicksor: avg $0.20 EPC. 4,000 advertisers running 20,000 campaigns. Will pull ads from other ad networks if insufficient clicks.
- Chitika: avg EPC $0.50
- Mirago: avg EPC .21p (approx $0.31 USD). you must invoice them. 12,000 advertisers
- ContextWeb: over 40,000 advertisers
bidclix: avg EPC 0.30. 11,000 advertisers
- Others include Miva Adrevenue xpress, Quigo, etc.
Rhetorical question from Jen: “When will MSN jump in?”

Optimizing tips:
- Placement: Bottom of page is bad. Good practice is to make link color the same as other links on the site. Anther good tactic is to place the ads on the left column where the nav usually is.
- Proximity:
- Ad unit selection: Try a variety of sizes and test.
- Ad unit colors & borders: Don’t use the standard ad unit colors / layout. Mix things up to prevent banner blindness. Try both complimentary and contrasting colors. Most sites find hidden borders yield highest CTR. like 2 or 3 times
- URL filters: Don’t do it as a way to get higher paying ads to appear. Only block your direct competitors or your own websites.

Testing:
- Use AdSense or YPN channels to track highest CTR & earnings pages. AdSense or YPN may perform better. Try both.
- Test on non-holiday weeks
- Try switching ad placement, ad unit sizes and colors
- Keep track of what works and what doesn’t
- Never assume that what works on one site will work on another.

(more…)

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